HOUSE RULES

Dear Guest,

We are committed to making your stay comfortable and memorable. We hope you enjoy your stay in our little piece of paradise.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS

  1. Full payment is required 30 days prior to collection of keys.
  2. In the unfortunate event of a cancellation of a booking the following cancellation policy will apply:

30 to 20 days prior to arrival, forfeit 50% of total rental, plus bank charges

20 to 15 days prior to arrival, forfeit 75% of total rental, plus bank charges

Less than 15 days prior to arrival, forfeit 100% of total rental, plus bank charges.

  1. The maximum occupancy of chalet no. 11 is 8 people and chalet no 6 is 6 people and must not be exceeded. Failure to adhere to this will result in the extra people having to move out with immediate effect or the booking will be cancelled, and no refund given.
  2. We regret no refunds on early departure.
  3. The guest will be held liable for any damages or losses in the chalet.
  4. The chalet is fully serviced with a maid coming in on a daily basis to wash dishes, make beds, clean bathrooms, sweep floors, etc
  5. The Proprietor, his agent or its employees shall not be held responsible for personal injury, death or loss/theft/ damage to property that may occur during the guest’s stay on or about the Proprietor’s premises. The guest hereby waives and abandon/s any claims of whatsoever nature including but not limited to that for theft, injury, death, loss or damage of whatsoever nature, against the Proprietor, whether arising from the Proprietor’s default, negligence or otherwise.
  6. The guest agrees to waive all rights to compensation, in respect to injury to persons or loss of or damage to property which may occur whilst on or about the Host’s premises, and agree to indemnify the Host/Agents in respect of all claims for personal injury or loss of/or damage to property which may occur during their stay on or about the Host’s premises.
  7. Please note: No pets allowed under any circumstances.
  8. Check in is at 2pm and check out is 10am.
  9. On departure, please leave the keys at reception.